Do I have to logout from Google account before the factory reset?

zenphone3maxzenphone3max Level 1
edited September 2021 in Others

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 3 max
  2. Firmware Version:US_15.14.1810.14_20181122
  3. Rooted or not: No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hello Support,

I need to do a factory reset for it properly recognize the external SD card, as it keep saying that memory is low and also causing the phone keep most installed APPs in conservative state (I guess!)


  1. What is your recommended method to accomplish above mention task? Factory Reset or System Reset?
  2. After system backup and other APPs backup, do I need to logout from Google Services before doing the reset?
  3. Would all my settings including WiFi passwords be reinstalled?
  4. Assume that everything goes well in the process of Reset, would all Google Services setting be reinstalled?

Please reply with step by step instructions as I longer finding this information in my ZenTalk account, all old posts have been wiped.



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