Proximity sensor fail after Android 11 update

ahmbasionyahmbasiony Level 1
edited September 2021 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog 3
  2. Firmware Version:
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: continuous
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I updated my asus rog 3 to Android 11 The moment the phone started I found this issue

Anytime I make a phone call or play a voice message on any app the screen turn off as if proximity sensor is triggered.

I restarted the phone several times , removed screen protector ,

Cleaned perfectly proximity sensor area still same problem

I don't know how to solve this issue or rollback to Android 10


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