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Proximity sensor fail after Android 11 update

ahmbasiony
Star I
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version:
Rooted or not: not rooted
Frequency of Occurrence: continuous
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I updated my asus rog 3 to Android 11 The moment the phone started I found this issue
Anytime I make a phone call or play a voice message on any app the screen turn off as if proximity sensor is triggered.
I restarted the phone several times , removed screen protector ,
Cleaned perfectly proximity sensor area still same problem
I don't know how to solve this issue or rollback to Android 10






8 REPLIES 8

imranhashmi0011
Star II
I also getting same problem after update android 11

ahmbasiony
Star I
18559251304

https://zentalk.asus.com/en/discussion/comment/177882#Comment_177882

I faced the same problem while i was in beta testing program ...and then had to fall back to A10 if you find a solid solution then please tell


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How can I get Android 10 back ?

AMANVerma
Rising Star II
ahmbasiony

https://zentalk.asus.com/en/discussion/comment/178042#Comment_178042

How can I get Android 10 back ?


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You need to talk to the mod @Anders_ASUS .. he will help you out

Irene2_ASUS
Zen Master I
Hi @ahmbasiony,
We are releasing a fix for this issue in the next update, which should drop before the end of this month.