front camera with 3rd parties apps

rejettorejetto Level 1
edited August 24 in ZenFone 8

Dear Asus,

I noticed the front camera when used with other apps has a serious "focus" problem.

While this can be acceptable (although disappointing) for casual shots on whatsapp,

it happened to be a serious problem when using an app for government requirements and i could not take a picture where both my face and my ID card were in focus.

I would have switched camera if I could, but the app didn't support that.

My filing was rejected.

Should I just blame these apps or do you think there's a chance of improving on this?

Thanks for your attention

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