Update for my Asus Zenfone Z010DA?

gridettegridette Level 1
edited August 19 in ZenFone Max Series

Please tell us some basic information before asking for help:

  1. Model Name: Z1010DA
  2. Firmware Version: Builder 7 + Android 5.0.2
  3. Rooted or not: no
  4. Frequency of Occurrence: Never ever
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi,

I've just installed a Microsoft App' named "Assistant votre téléphone" on my smartphone.

I need a new version of Android to use it – I have 5.0 and I need at least 7.0. Unfortunately, I can't install any kind of update. I even tried to download the latest update from the Asus download center, but it won't work :(

Could you please help me?

Ingrid

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