Please tell us some basic information before asking for help:
Model Name: Z1010DA
Firmware Version: Builder 7 + Android 5.0.2
Rooted or not: no
Frequency of Occurrence: Never ever
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi,
I've just installed a Microsoft App' named "Assistant votre téléphone" on my smartphone.
I need a new version of Android to use it – I have 5.0 and I need at least 7.0. Unfortunately, I can't install any kind of update. I even tried to download the latest update from the Asus download center, but it won't work 😞
Could you please help me?
Ingrid
