GL752VW Webcam stop working with black screen in Zoom and Camera. Driver seems working fine.

whgong

1. System: Windows 10 Home
2. Battery or AC:
3. Model: GL752VW
4. Frequency of occurrence: Always
5. Reset OS: Yes
6. Screenshot or video: Black Screen

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Detailed description：When trying to use the camera in Zoom or Windows Camera, it shows a black screen. The camera indicator is lit and the driver seems working fine. Reset the whole windows system to factory settings and the problem remained.

Blake_ASUS

Hi there,

Is there any error message?

Please help to check if you are using the latest BIOS. If so, pleas enter BIOS and load default setting again.

Thank you.

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/50732/gl752vw-webcam-stop-working-with-black-screen-in-zoom-and-camera-driver-seems-working-fine

Try in skype messanger.