My laptop won’t finish rebooting

ElionniElionni Level 1
edited August 7 in Others
  1. System: windows
  2. Battery or AC: both
  3. Model: ASUS ROG Zephyrus G15
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video: no

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Detailed description:I wanted to reset to factory settings on my ASUS Zephyrus G15, so I went and selected the options to do so. The reset loaded to 100%, then began to boot up. As the the device was rebooting the display went black, one minute later the display showed the reboot screen again and stopped mid reboot again. It’s an endless cycle of rebooting. How can I fix this? Thank you In advance.

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