Speaker distortion at loud volumes

XMarksTheSpotXMarksTheSpot Level 1
edited July 2021 in ZenBook
  1. System: ZenBook 14
  2. Battery or AC: Both
  3. Model: UX425EA
  4. Frequency of occurrence: Sometimes
  5. Reset OS: No
  6. Screenshot or video:


Detailed description: Is it normal for the speakers to distort sometimes at really loud and high volumes? I have noticed with DTS enabled and clicking the volume 100 on Windows volume bar (as well as the UAC sound), the sound it makes is distorted and it seems to come from the left speaker. With DTS off, there is no distortion but the volume is bit lower. And with DTS off, sometimes at max volume YouTube videos with human voices at certain parts of the video may give a little bit of distortion for like a split second but switching DTS on pretty much gets rid of this issue. For the most part the speakers work well but I notice this slight distortion with what I described in this post.


  • Hi there,

    May I have a video record of the issue?

    And the issue is happening both on built-in speaker and cable headset?

    Thank you.

  • It's ok I have found the problem. If you hold the laptop by your hands near the left speaker then the distortion is completely gone. The speakers themselves are fine.

  • Hello ahnafm,

    So there could be some hardware disturbance or resonance?

    Thank you.

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