Am I losing my mind or are the ASUS reps wrong? Can I upgrade my RAM or not?

gatos.locosgatos.locos Level 1
edited July 2021 in ZenBook

I've bought Asus Duo model UX481FA-DB71T. No matter where I looked, forums, discussion boards, YouTube vids, they all said the laptop's RAM is not upgradable, meaning I am forever stuck with my 8GB RAM.

However, 3 ASUS reps insisted on separate occasions that my model has an additional slot to accommodate another 8GB stick. I repeatedly asked if they were certain that is the case, to which they said yes (where is it located exactly they could not say). Attached is a photo of my motherboard.

Where oh where is that elusive slot I'm not seeing? Help.


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