How to connect multiple external monitors to Asus Zenbook UX433FA

edited June 23 in ZenBook
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Hi, I have an ASUS Zenbook UX433FA laptop and recently purchased a 2nd external monitor that I would like to connect to the laptop. I am using the HDMI port for one of the monitors and tried to use the USB-C port to connect the second monitor (using USB-C to HDMI convertor) but this does not work.

Can you please advise me on how I can connect my second monitor?

Comments

  • if your laptop comes with HDMI v1.4 port means, then you connect 2nd external monitor via hdmi cable,

  • MotoWiZMotoWiZ Level 2
    edited May 14

    Hi,

    There must be something wrong with the USB-C to hdmi converter. I have a UX482EG and have one monitor connected to the USB-C through a dock that has hdmi and a Pen digitizer monitor atached to the built-in hdmi port. So in fact I have 2 external monitors connected to my laptop all the time.

  • Thanks for the suggestions.

    @RAJU.MSC.MATHEMATICS , my laptop has an HDMI port, but that is being used for one external monitor. I need to connect a second external monitor and need to know how to do that.

    @MotoWiZ Thanks, I bought the USB-C to HDMI convertor (Anker PowerExpand usb-c to hdmi adapter) . It is just an adapter, it may be that I need an external dock like you have. Do you mind sharing what dock you use for connecting the second monitor?

  • MotoWiZMotoWiZ Level 2
    edited May 14

    Mine is UGREEN mod. 40258, but it's not sold anymore I think. You can try and make a search on ebay or something.

    I've bought it in 2017 for my Macbook Pro.

    The advantage of this dock is that it has it's own power supply. I made an imprecision above, it connects to the laptop through the USB 3.0, not USB-C, but in my case is better because it's the only thing I have connected on the right side. With the Macbook I used to have it connected to the USB-C with a cable that bridged from USB to USB-C.


    Here is a picture of my assembly with laptop, two monitors and the dock:


    Here are some pictures I found in the internet of the dock itself.


  • @MotoWiZ Thank you so much for all the help. I will go find a similar dock and hopefully that will work. I've been disappointed that the ASUS Zenbook 14 UX433FA, although it is such a good configuration laptop, hasn't got a simple method to connect multiple monitors.

    Thanks again for your help.

  • Hi Divya,

    The Type C port of your model does not support display export.

    It would require an external graphic card to get what you need, but we can not guarantee the performance.

    Thank you.

  • @Blake_ASUS Thank you for your comment. I had found similar suggestions from ASUS on replies to other people who had asked similar questions on this forum.

    Please allow me to point out that while it is good to know that the USB-C port doesnt support display export, what would be more helpful was if ASUS directed people who had an issue similar to mine to a product that they can recommend. Or even a clear explanation of exactly what people should look for when such an issue occurs.

    It sure would have saved me a lot of time and effort and would have made me more likely to recommend ASUS to other people.

  • For anyone else facing this issue and looking through this thread, I bought the below product and it worked okay :

    Startech USB 3.0 to HDMI Adapter - 1080p (1900x1200) - Slim/Compact USB Type-A to HDMI Display Adapter Converter for Monitor - External Video & Graphics Card - Black - Windows Only


    I cant answer to the performance impact it has, I have not analysed that, but it worked for getting the external monitor working and for basic purposes. Good luck!

  • Hi Divya,

    Thank you for your suggestion.

This discussion has been closed.