I can't do Local backup ( problem )

Khalid9778

Please tell us some basic information before asking for help:

1. Model Name: Rog Phone 3
2. Firmware Version: WW_17.0823.2102.143
3. Rooted or not: not rooted
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app): local backup in setting

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello, when I want to do a local backup through otg usb, it does not start to do the backup just freezes in the waiting screen for a long time without ending, I did this operation in the side port and also the bottom port which is the same problem, hopefully there is a solution to this problem

And this picture shows the problem

ronald1985

https://zentalk.asus.com/en/discussion/47869/i-cant-do-local-backup-problem

Does it work in safe mode?

If you really need to do a backup and there is no other way, you can try backup using ADB:

https://www.google.com/amp/s/9to5google.com/2017/11/04/how-to-backup-restore-android-device-data-android-basics/amp/

Not a solution, but gets the backup for you.