Previous issue still persists and new ones are in place after latest update

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 3
  2. Firmware Version:WW_17.0823.2102.143
  3. Rooted or not:not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi there,

As per https://zentalk.asus.com/en/discussion/comment/154355, after the latest update the issue is still happening :( but I've also realised that new issues are in place. I'm reporting these as from 2 to 4 those functionalities were working fine before.

1- Scheduled charging is not working: When I set the time frame then I exit the section; times are changed automatically not persisting the changes; this of course affects the functionality making it unusable. After restarting, switching off, etc. The issue is still happening.

Steps to reproduce

  • Go to Battery/power master/battery care/scheduled charging
  • Tap Yes
  • Set start and end times
  • Tap back
  • Check the start and end times changed not reflecting the original values set.

2 - Weather application doesn't refresh automatically.

Steps to reproduce

  • Go to the weather app/settings
  • Set refresh frequency to 30 minutes (or any other available value) and wait (I did it for one day/hours,etc.)
  • Come back to the app
  • Check that the information is not updated
  • You need to refresh manually

3 - Call reception is getting worse: When having a phone call, the signal breaks and it's not possible to maintain a conversation. Then the call needs to be done again to fix this.

4 - Headphones disconnect automatically: When having a call either on the phone or Whatsapp, headphones disconnect automatically and I need to unplug/plug it again in order to work. Tried with different headphones/another adapter from a friend and the issue is the same.

4.1 - Headphones stop the music automatically: After sometime and when using several music players, the music stops playing with no reason. Tried with different headphones/another adapter from a friend and the issue is the same.

It's a bit unfortunate that this phone is not doing great on its software for basic functionalities. I hope they are fixed and probably spend more time on the quality/testing side before releasing. I work in software engineering and I know that these things are challenging, but I wouldn't expect that things that were running fine before are breaking so badly.


Cheers,

/V

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