Asus 6Z : Suddenly stopped working, Dead

gopal575gopal575 Level 1
edited May 2021 in ZenFone 6

My Asus 6Z has gone dead unexpectedly. This happened while using the camera app, it restarted three to four times before becoming completely unresponsive. The last time I had started it in safe mode after noticing the strange behavior, that did not help either it went on to switch off by itself

The phone now is not responding at all when I try to turn it on. There was around 40% charging in the phone when this happpened.

I had already tried the following things

  1. Charging the phone overnight
  2. holding the volume up + lock button for more than 45 seconds
  3. Tried turning it on after removing the sim card tray as well

It has been two days, Please suggest me on what to do next

Please tell us some basic information before asking for help:

  1. Model Name: 6Z
  2. Firmware Version:
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: First time




This discussion has been closed.