My phone have a bulge on its back
janry082005
Level 1
A light is coming out of the side of the phone and when i put my phone on a flat table it do not lay flat at all. Although the bulge is not big i'm worried. What should i do?
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I'd be nice if you could share some photos but if i had to guess, your battery is about to die, you should immediately replace if its the battery.
Kindly take ypur device to nearest service center as early as possible before it gets completely dead. This is serious battery issue.
Note:- please don't forget to backup your important data before you submit your device at service center.
Hi janry082005
Thank you for your asking. As qromodynmc and AmitGarde mentioned above, please provide some pictures for further checking.
I surmise that you may encounter the battery issue. Please note that after using a battery for some time, under some conditions, it will have a degree of swelling. This will not create safety issues. However, please bring your device to the nearest service center for further device/battery checking. Thank you.
For more information, please refer to the links below
I didn't show the back of the phone because the dent is slighty noticed and only felt when placed on a table. The problem is that an authorized asus repair center is too far from my location. I also think about going into a local repair shop to check or have it fixed.
Hi janry082005
Kindly refer to the link below as ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs