Fast charging stopped

AJ1AJ1 Level 3
edited March 25 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M1
  2. Firmware Version:. 87
  3. Rooted or not: na
  4. Frequency of Occurrence: regularly

My phone is not charging rapidly from some days & it is taking more than 3 hours to full charge.


Using asus provided adapter & cable.


Please assist

Comments

  • Try any other 10W charger with different cable and wait for 5 minutes if your device shows charging rapidly then u should change your original data cable or adapter

    Note- MPM2/MPM1 does show (charging rapidly) when your 🔋% is above 65%

  • Hi there, in order to help you kindly help us with the following details:

    1. Kindly let us know the Charging time taken from 0 - 100%.

    2. What's the charging time difference between the current & previous update.

    3. Try another charger & let us know if there is any difference.

    4. Use the ASUS charger on a different phone & let us know the difference.

  • AJ1AJ1 Level 3

    1. Charging time is 3 Hours 30 min for 0-100%

    2. 0.87 Android 9 is the last update after that no update received. So previously on same version mobile was getting fully charged in 2 Hrs 30 Min

    3. On another charger mobile is getting fully charged in 10 Hrs.

    4. After using asus charger on different phone that is getting fully charged in 10 ~12 Hrs.

This discussion has been closed.