System: Zenbook Duo
Battery or AC: Both
Model: UX481FLY
Frequency of occurrence: Every time
Reset OS: Brand new unit
Screenshot or video: Below
========================
Detailed description:
Been 2 months, no support by Asus staff, then you just close the previous discussion. Do you not provide support to your customers? You just don't reply, close the posts, and bury the problems like they don't exist. I'll try again:
I have a dual monitor set-up. If I try to position either of the external monitors (top left or right) as my primary display, Windows shifts the ScreenPad+ above the main laptop display (see screenshot). I have tried every possible configuration and this cannot be changed.
External monitors are plugged in via a USB 3.0 Plugable dock, HDMI and DVI.
What is going on? This is unacceptable considering my workflow.
Updated all DisplayLink drivers, have tried all configurations with 1 plugged in, etc, etc. What is going on?
Battery or AC: Both
Model: UX481FLY
Frequency of occurrence: Every time
Reset OS: Brand new unit
Screenshot or video: Below
========================
Detailed description:
Been 2 months, no support by Asus staff, then you just close the previous discussion. Do you not provide support to your customers? You just don't reply, close the posts, and bury the problems like they don't exist. I'll try again:
I have a dual monitor set-up. If I try to position either of the external monitors (top left or right) as my primary display, Windows shifts the ScreenPad+ above the main laptop display (see screenshot). I have tried every possible configuration and this cannot be changed.
External monitors are plugged in via a USB 3.0 Plugable dock, HDMI and DVI.
What is going on? This is unacceptable considering my workflow.
Updated all DisplayLink drivers, have tried all configurations with 1 plugged in, etc, etc. What is going on?
