Urgent - my phone is not charging and not starting

edited February 16 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Asus 6z
  2. Firmware Version: A11
  3. Rooted or not: no
  4. Frequency of Occurrence: first tine
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I kept my phone on charging but red blinker is not on while charger is working fine. When I click power button only than charging screen come and it gets vanish off again. Please suggest asap what should I do


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