This widget could not be displayed.
This widget could not be displayed.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Urgent - my phone is not charging and not starting

Nikhilaggarwall
Rising Star I

‎01-13-2021 09:16 AM - last edited on ‎01-16-2024 02:08 AM by Community Manager

Please tell us some basic information before asking for help:
Model Name: Asus 6z
Firmware Version: A11
Rooted or not: no
Frequency of Occurrence: first tine
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I kept my phone on charging but red blinker is not on while charger is working fine. When I click power button only than charging screen come and it gets vanish off again. Please suggest asap what should I do
0 Kudos
10 REPLIES 10

Bhasky
Rising Star II

‎01-13-2021 10:15 AM

While updating your device did you got any error/warning messages and once update completed did you got successful message ?
0 Kudos

Nikhilaggarwall
Rising Star I

‎01-13-2021 01:23 PM

Yes... I used the phone after for two days fluently
0 Kudos

Bhasky
Rising Star II

‎01-13-2021 05:50 PM

Nikhilaggarwallive

Yes... I used the phone after for two days fluently


View post
It's better to check with Service centre, and explain the same thing to them, there are already many instances where an update caused damage to Motherboard, probably you will get a replacement of Mboard.
Such a disaster to know / hear from many users, day by day the same sh!t is happening.
For the very same reason I had reverted my phone to A9 from A10 , Now again I may downgrade back to A9
Don't know when is my turn !
0 Kudos

_jis_
Zen Master III

‎01-15-2021 03:48 PM

Nikhilaggarwallive

Please tell us some basic information before asking for help:

  1. Model Name: Asus 6z
  2. Firmware Version: A11
  3. Rooted or not: no
  4. Frequency of Occurrence: first tine
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I kept my phone on charging but red blinker is not on while charger is working fine. When I click power button only than charging screen come and it gets vanish off again. Please suggest asap what should I do


Urgent - my phone is not charging and not starting
From your other posts, you seem to have solved the problem. What was that?
Youtube support channel