Freezing ASUS Zenbook Pro Duo UX581

bohushvitalibohushvitali Level 1
edited January 13 in ZenBook
  1. System: 18363
  2. Battery or AC: Both
  3. Model: ASUS Zenbook Pro Duo UX581
  4. Frequency of occurrence: Randomly multiple time a day with artefacts on a screen pad. Mostly horizontal lines on bottom left side.
  5. Reset OS: Multiple times
  6. Screenshot or video: youtube.com/playlist?list=PLChcXj5lTvV_R7jAvodFAXEkYl9LvQNG8

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Detailed description:

Hi

Continue to suffer from random freezes. Device bought in July. After RMA that wasn't able to find the issue. All drivers after factory reset maintained in actual state. ASUS System Control Interface V2 (Driver) is the latest. The last hope is BIOS version update (current is 308).

Any idea on a root cause and solution?

Comments

  • Hello bohushvitali,

    Please update the BIOS 308 and run Windows update to complete all the KB updates.

    Thank you.

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