Audio volume going to max in some situations

simo97.codegasimo97.codega Level 1
edited January 3 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 3
  2. Firmware Version: Last Version (.99)
  3. Rooted or not: Not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Everywhere

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello, I noticed that in some situations the audio volume go to max and the brightness go down to minimum.

Here are the situation:

1. Unplugging the Charger's cable from any of the Usb C ports (also the fan's one)

2. Deactivating X mode

3. Sometimes, also when activating home/multitasking button after a long gaming or "video" session, and the game/video's audio is reproduced for ~2 seconds at max volume before opening multitasks / going to homescreen

This is very annoying because the speakers are powerful and break my ears everytime this happen.

It also make it an unreliable phone in public/silence places, because I'm scared the bug can come out when watching a video.

I hope developers are aware of this and gonna fix in December update.

If some others users can confirm I would be happy

Thanks you

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