Cracking sound on my earpiece

[althaf46iyub]

Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: 17.0823.2009.99
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): No
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I was waited for the rog3 to release when they release in india I bought in th falsh sale. But now I'm worried why I have bought the worst mobile. First im facing black rush issue but however they fixed 20%. Now I'm facing a cracking sound on my earpiece, this is not a premium phone. Please fix this as soon as possible or give my money back. Many of them suggested me to buy OnePlus but I love gaming mobile that's why I bought. I have to dip my brain into shit. Worst my mobile.....😠😡

[althaf46iyub]

Please look into this and update me..

[ARP_ASUS]

Hi,
Try the below:
Crackling sound can be due to bad network, use a different SIM or a different phone to verify
Factory reset your phone once and try safe mode
To verify anything releated to hardware, run SMMI test
Run How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
If still issue persist, Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india

[althaf46iyub]

I tried the three steps but still same result. Few minutes before my Rog 3 restarted automatically, why you are promoting the Rog 3 is the best high performance smartphone on 2020, From my usage it is a worst smartphone on 200 @ARP_ASUS

[ARP_ASUS]

Hi,
Totally understand your experience. Really sorry for the issues caused.
You can visit the service center. The best possible service would be provided.