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I recently updated the rog phone 7 ultimate

Star III

I updated the rog 7 ultimate mobile software update to 34.1010.0820.40 after updating to this software there was calling problem.when i receving or when I am calling to someone there is no sound coming from the earpiece but when I am turning on specker it was audible. But without specker there is no sound in earpiece.plz solve this problem 



Hi @Sai73737!


Do you think you can create a log recreating the issue? That way I can send the log to the R&D team and they can check what's going on 🙂
I'm writing the steps down below, and let me know when you are done by sending me a PM.

Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “Sound, call audio, and recording”
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)