A10 & A11 stable updates for Pro M1

Hello Christine & Asus Team,
Wanted to know on Nxt stable updates on Android version. We see that devices are launched in April 2018 & are now 2.5+ Years old.
Now as A10 beta has many bugs in it & risky to upgrade to beta version from A9. I have below questions for the company-
1. Is asus planning on A10 & A11 stable update for this device???
2. if not will company be providing system updates to work mobile smoother???
3. If services are stopped, what to do??? as if we don't update firmware version mobile becomes very very slow & difficult to use.
4. Should Pro users still wait for nxt update / service to provide for this device or not????
As before flagships mobiles this devices units were sold over 1 million units (figures are approx real figures may be different) so before comparing to any flagships mobile want to know on about these things.
A10 update is already rolled out couple of months ago & now A11 is rolling out to devices. E. G if company provides A10 stable update to this device will we get A11 update further as well?
@Christine_ASUS please let us know on this as want to know what the company is looking / working / thinking from customers point of view or thinking from company's point of view & that what customers are thinking from company's point of view.
Comments
Hmm yeah let's see what company thinks
Android 10 stable is still in doubts and android 11 will not be coming to our devices.
Im not sure this device will get android 10 stable... Well i mean we stuck at beta version for about 8 month i think? That's not normal for a beta version
Yes A11 not possible but at least A10 stable let's wait for their reply as even when we don't update firmware version after some period of time mobile almost stops working properly. As previously as per SC, I had done that earlier. Atleast we will wait for someone from asus to reply.
Yes true buddy, asus developers even not able to fix bugs in their firmware version. Even they r having only 1 answer for all issues which is regardless. Even they dnt have right answer to the issues which users post here. Still for last 1%probability if someone from asus cares their customers then they will reply this. But still for stable A10 we need to wait for it.
@Christine_ASUS when asked about if there will be a next versions for the .432 build, he/she said the following "All I know is that we are still working on the upcoming version."
So i am pretty sure that there will be new android 10 build.
This was the post where @Christine_ASUS said that
Time to move on to another brand should we?
1. Who was that asus employee? Is he a support person?
2. Do not believe anyone other than the moderator's regarding software updates because support person don't know anything about it (eg: those guys were saying that the first android 10 beta for asus zenfone max M2 was the stable update but it was not)
3. If we go by asus software support policy then the support would have already ended on April this year.
Point 3 was this declared by asus or it is as per their policy. As in mid this year I bought this phone & facing many issues which even their engineers or SC not able to fix.
Till now 10 custom rom have been developed for MPM2 which runs on A11
Hmm... I had heard for MPM1 as well as A10 in LINEAGE OS was almost released for this device, I had posted that article for confirmation from asus but they deleted the post. Also A11 custom ROM is available for Pro M1 users, pl chk out https://piunikaweb.com/2020/09/20/as-official-android-10-remains-elusive-asus-zenfone-max-pro-m1-gets-unofficial-android-11-update/