Help Windows Stuck at 'Preparing Automatic Repair'

fda.urreafda.urrea Level 1
edited December 2020 in ZenBook
  1. System: windows 10
  2. Battery or AC: UN3481
  3. Model: UX430UNR
  4. Frequency of occurrence: first time
  5. Reset OS:
  6. Screenshot or video:


Detailed description:2 days ago I did the windows update. I was having trouble with the graphic card, the screen turned black slowly but recovered when entered the windows button. Last night the notebook got stuck in a loop of 'Preparing Automatic Repair'. I cannot restart the notebook in safe mode because it is stuck in this loop. The loop consist of a black screen saying 'Preparing Automatic Repair' and then it turns off and start again at the same black screen.

I have BIOS version 308 and there exist an update 311 which I have not installed yet.

What would you recommend me to do?

Thank you in advance.


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