ASUS Zenbook network adapter stopped working, microsoft could not help, intel could not help

catoberkcatoberk Level 1
edited December 2020 in ZenBook

System: ZenBook UX461FN_UX461FN

  1. Battery or AC: both
  2. Model: UX461FN
  3. Frequency of occurrence: always
  4. Reset OS: yes
  5. Screenshot or video:


Detailed description:Suddenly zenbook stopped connecting to the internet. On device manager said could not connect. Code 10 Uninstalled, reinstalled driver, no luck. Intel tried to help me no luck, as did Microsoft. Both said it is an ASUS problem. Did hard restart as well. Please help. I need my internet. Worked okay until the end of September.


This discussion has been closed.