ASUS Zenbook network adapter stopped working, microsoft could not help, intel could not help

[catoberk]

System: ZenBook UX461FN_UX461FN
Battery or AC: both
Model: UX461FN
Frequency of occurrence: always
Reset OS: yes
Screenshot or video:
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Detailed description：Suddenly zenbook stopped connecting to the internet. On device manager said could not connect. Code 10 Uninstalled, reinstalled driver, no luck. Intel tried to help me no luck, as did Microsoft. Both said it is an ASUS problem. Did hard restart as well. Please help. I need my internet. Worked okay until the end of September.

[dwollsch5615]

UX461FA
Intel (R) Wireless AC9560 160mhz
still unstable and connection to wifi lost everyday with hard re-boot the only way to restore it.
Bluetooth was also a problem ( lost icon and connection)....seems stable now but expect it may not remain stable.

[Blake_ASUS]

Hello dwollsch5615,
Are you able to uninstall that driver? form Setting or from device manager?
to see if your Wifi gets back to work.
Thank you.

[dwollsch5615]

which driver.....network or bluetooth or chip

[dwollsch5615]

if i uninstall network driver, would i be able to re-intall the driver without wifi and how?

[Blake_ASUS]

Hello dwollsch5615,
The one you said that after the update issue happened?
The "Intel (R) Wireless AC9560 160mhz" one?
Thank you.