The problem of quiet sound in wired headphones and in the speaker of the smartphone itself.
Please tell us some basic information before asking for help:
- Model Name:ZB602KL
- Firmware Version:087
- Rooted or not:NOT
- Frequency of Occurrence:Regularly
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
The problem appeared after updating the firmware to 087.I listen to music and movies through the browser in wired headphones so as not to distract others.After updating, I found that the sound in the headphones is very quiet at the maximum volume level.I decided that the problem is in the file itself downloaded it and decided to check it in vlc media player but the sound remained quiet.In the player settings, I changed the audio output parameters from AUDIO TRACK to OpenSL ES and the sound became louder as it should be.But in the browser, the sound was still quiet.I already reset the settings to factory settings, but the problem remains.
Please help who knows how to solve this problem.Waiting for a new firmware for a long time is not the fact that my problem will be fixed and Android 10 still has a lot of errors.