Phone note going to sleep when locked.
Please tell us some basic information before asking for help:
- Model Name: ASUS_X018D
- Firmware Version: 7.0
- Rooted or not: not rooted
- Frequency of Occurrence: has been happening for the last 2 weeks
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My asus phone not able to sleep when I press the power button to lock.
I have set it to lock after 15 sec, however, it locks the screen but the lights are still on.
I have tried formatting and resetting but the issue is still there.
What could be the problem , because this is draining the battery.