Charging issue

edited September 2020 in ZenFone 6

Hi team,

Not sure what can be the issue but when i connect my Asus 6z for charging at first it shows charging in the lock screen instead of fast charging as a result it charges slow after connecting for two three times it shows fast charging.

Can someone please explain why this is happening.




  • have you recently changed charging port from regular point ? or do you use spike buster / extension card with other plugs in ? if so try at regular port where you use to charge everytime

    check with adaptor/cable quality once

  • Hi there, request you to provide us with your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information

  • I am facing same issue one side of ctpye port show fast charging but other side show only charging.

    Same thing happened when you transfer data from pc/laptop one side port show your asus drive.

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