Device restarts on its own. What can we do?

johnCforVTSjohnCforVTS Level 2
edited September 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name:8-256gb
  2. Firmware Version:.165
  3. Rooted or not:not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi, my device restarted out of the blue 3 times in the last 24 hours. I know there are a few owners with a similar issue... Can we do anything to prevent any unwanted effect?

Thanks in advance.

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