Device restarts on its own. What can we do?

johnCforVTSjohnCforVTS Level 2
edited September 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name:8-256gb
  2. Firmware Version:.165
  3. Rooted or not:not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi, my device restarted out of the blue 3 times in the last 24 hours. I know there are a few owners with a similar issue... Can we do anything to prevent any unwanted effect?

Thanks in advance.


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