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Device restarts on its own. What can we do?

johnCforVTS
Rising Star I
Please tell us some basic information before asking for help:
Model Name:8-256gb
Firmware Version:.165
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi, my device restarted out of the blue 3 times in the last 24 hours. I know there are a few owners with a similar issue... Can we do anything to prevent any unwanted effect?
Thanks in advance.
3 REPLIES 3

Anders_ASUS
Hall of Fame III
johnCforVTS

Please tell us some basic information before asking for help:

  1. Model Name:8-256gb
  2. Firmware Version:.165
  3. Rooted or not:not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hi, my device restarted out of the blue 3 times in the last 24 hours. I know there are a few owners with a similar issue... Can we do anything to prevent any unwanted effect?

Thanks in advance.


Device restarts on its own. What can we do?
There's only one advice and that is backup and factory reset. If it doesn't help, then you have a hardware issue and need repair

Praj
Rising Star I
What if phone is out of warranty and has an hardware issue

sarathchandran1
Star III
I am also facing the same issue