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Headphone converter not working.

arunlivin3arunlivin3 Level 1
edited September 2020 in ROG Phone 3

Today I brought ROG 3, intially by using converter I listened music for half an hour. After that it's not working.eventhough of I connect converter,sound flows out of speaker.

Comments

  • ARP_ASUSARP_ASUS mod

    Hi, sorry to hear about this.

    Try this, before visiting to service cebter:

    1. Try under safe mode - Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
    2. Check if this is an issue with Single App or across device
    3. Try on side port
    4. Factory reset once after backing up your phone if possible.

    Kindly visit the nearest service center:

    Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

    https://www.asus.com/in/support/service-center/india

  • CH_ASUSCH_ASUS admin
    edited August 2020
    https://zentalk.asus.com/en/discussion/33170/headphone-converter-not-working

    Are you using the AeroActive cooler?

    When this is being done, the bottom bort (the one where the cooler isnt attached to) cannot route audio data as it will be occupied by the cooler , even if nothing is plugged in.

This discussion has been closed.