Headphone converter not working.

Today I brought ROG 3, intially by using converter I listened music for half an hour. After that it's not working.eventhough of I connect converter,sound flows out of speaker.
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Today I brought ROG 3, intially by using converter I listened music for half an hour. After that it's not working.eventhough of I connect converter,sound flows out of speaker.
Comments
Hi, sorry to hear about this.
Try this, before visiting to service cebter:
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india
Are you using the AeroActive cooler?
When this is being done, the bottom bort (the one where the cooler isnt attached to) cannot route audio data as it will be occupied by the cooler , even if nothing is plugged in.