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rog5 headphone mics not working

darker1046
Star I
Please tell us some basic information before asking for help:
Model Name: I005DA
Firmware Version: SKQ1.210821.001
Rooted or not: NOT
Frequency of Occurrence: Allways
APP Name & APP Version (If your issue relates to the app): discord
basically i have a problem using headphone mics on discord, i tried using a tws and a normal p2 mic and they dont work, the isue is, they work when im not in calls testing the voice and such, but once i go on a call and the green dot of "mic being used" apears it completely stops working

3 REPLIES 3

keren_ASUS
Moderator
Moderator
Hey @darker1046
Does this only happen on Discord? If so, there could be an issue with this specific app. Please check if there are any updates available. I also found these troubleshooting steps you can try from their FAQ:
https://support.discord.com/hc/en-us/articles/360045138471-Discord-Voice-and-Video-Troubleshooting-G...

darker1046
Star I
hello thanks for helping, in case someone else needs, it was happening to discord and some game chats, clearing the cache helped

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.