Fingerprint sensor not available

ScrowScrow Level 1
edited September 2020 in ZenFone 5 Series

Hey everyone. Since updating to to version ZS620KL_WW_100.10.107.92 I noticed that my fingerprint sensor stopped working, and then I checked hardware info and also noticed that fingerprint version also disappeared. I'm wondering if this software or hardware related issue.

Also, already did factory reset, reinstalled de update and tried to downgrade to previous version but it says it's not possible because of timestamp.


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