Unable to Save videos in Google photos after editing

VampVamp Level 2

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_I001DE
  2. Firmware Version: WW_17.0240.2007.27
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: Since Android 10 first Beta
  5. APP Name & APP Version (If your issue relates to the app): Google Photos version 5.1.0.320690391

Since Android 10 update I'm not able to save videos after doing basically anything like trimming, rotating or stabilizing the video. After tapping 'save copy' on the upper corner it starts saving and after some time it says "Unable to save changes". I've tried both H.264 and H.256 at every possible framerate and resolution but it never saves. If I stabilize a video in the preview, it stabilizes the video but never successfully saves them.

I've also viewed Google support forms but all of them said that it's OEM problem not the application itself so I just wanna make sure of that. Can anyone else can check for me if they are able to save edited (or stabilized) videos in Google photos.

Comments

Sign In or Register to comment.