Issues after the latest update (M1)

Please tell us some basic information before asking for help:
- Model Name: Zenfone Max Pro M1
- Firmware Version: don't know where to check this
- Rooted or not: Not
- Android version : 9
- Build number : PKQ1.WW_Phone-16.2017.2005.082-20200506
- Security patch level : 5 may 2020
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After the latest update a few problems have come up in my phone (don't know certainly if it is due to the update or not)
1) Reverse charging pop up is coming(only twice). when restarting my phone first it pop ups when the phone asks for the pin and then when the boot up is complete and the home screen comes up
- have tried safe mode still the pop up occurs twice
- did the wipe cache partition
- by mistake did a root integrity check which also failed
2) Phone stops charging when the cable is taken out. When I try to reconnect it does not work/charge. I have to restart the phone being connected with the charger to make it work every time.
- checked the asus charger it is working with other devices
- tried a different charger . still have to reboot every time to make it work
3) Phone not connecting to the laptop to transfer media. Using the same cable as of the charger to connect it , same problem of charging also occurs. when rebooted while being connected to the laptop its starts charging and there is no USB configuration option in the phone which used to come in the notification bar.
- tried changing default USB configuration to media transfer
- tried different cables
So can anybody help with any of the issues?
Comments
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
4. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India
Your receiver pin of charging is most likely damaged. Happened with my unit and everything went nuts. After lockdown try getting it serviced at service center.
Thanks to Asus
Also hotstar running behind or gallery is running behind.kind of message came up no of time
I think you should just clean up your microUSB socket with some alcohol. At least that's what I've heard from people with the same problem, and this solution helped them
I recently updated my asus max pro m1, and I am having audio issues. I cannot hear any media on speaker, only if I get a call I can hear the ringtone through the speaker. I have tried restarting my device but it doesn't work.. Can you help me out?
Give 2 feature in next update..
1)cam2api
2) 60 fps in pubg
I want few new features in next update .
ohk. thanks , this didn't cross my mind i think that can be the problem i guess
Plz asus fix the loud speaker for asus max pro m1
I bought this phone because when the phone was launched in that time the speaker of this phone is top rated and now is so so bad like small China phone speaker please fix it 😓😓
Better to change an another brand like samsung,redmi, realme,ect....
after update from 1 week my asus max pro m1 it is not supporting jio sim i reset mobile after clicking volume up key + power button but it did not solved my prblem it is as it is . But it is supporting other sim my dual 4g is also enabled
After the latest update, I am facing the problem of touch screen not working during the call.
Aman- Reset, wipe data cache from recovery mode
Dsingh- If you are using 1 sim only then keep the jio sim in SIMA slot.
Problem with all a10 betas
Cam2api can be enabled by yourself if you have a laptop.
Why Clear Cache , Wipe Chahe Data, Factory Data Hard Reset
Only Solution Of All bugs In Your All Asus Device .
You Bloody Bitch , Dogs F..k O...F You Make Stable Software So that we not need to do this fucking things.