Max m2 new .64 security update issues.

edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max M2 (632kl)

Firmware Version: 16.2018.2005.64

  1. Improved Item:
  2. Rooted or not:
  3. Frequency of Occurrence:
  4. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


i updated last security update a day ago and facing hanging issue, battery draining , screen pauses , navigation buttons taking time to action . Its so irritating .

Anyone experienced this type of issues after this new update??


  • Hi there, thank you for highlighting the issue. We have made a note of the feedback and will share it with the relevant team.

    Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

  • Done but nothing works ☹️ same situation

  • Mine is working now. Just uninstall google chrome. Just use brave opera browser.

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