Mic not working

A.A. Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_X00TD
  2. Firmware Version:QKQ1.WW_Phone-17.2017.2004.424-20200414
  3. Rooted or not: no
  4. Frequency of Occurrence: continues
  5. APP Name & APP Version (If your issue relates to the app):wechat and zoom

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Mic not working in spite of giving mic permission allowed


  • BlueHuntBlueHunt Level 3

    Downgrade to Android Pie. .424 release is expected to have bugs.

  • A.A. Level 1

    Phone mic is not working while calling on wechat and same mic problem with zoom app also.

  • A.A. Level 1

    The mic problem not only with 424 but also in build no 407

  • mine is not working and i'm on version 063

  • edited May 2020

    Turn the phone on and off with me it worked

  • How to disable fingerprint vibration? Can we do that in 10?

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

This discussion has been closed.