Mic not working

A.A. Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_X00TD
  2. Firmware Version:QKQ1.WW_Phone-17.2017.2004.424-20200414
  3. Rooted or not: no
  4. Frequency of Occurrence: continues
  5. APP Name & APP Version (If your issue relates to the app):wechat and zoom

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Mic not working in spite of giving mic permission allowed

Comments

  • BlueHuntBlueHunt Level 3

    Downgrade to Android Pie. .424 release is expected to have bugs.

  • A.A. Level 1

    Phone mic is not working while calling on wechat and same mic problem with zoom app also.

  • A.A. Level 1

    The mic problem not only with 424 but also in build no 407

  • mine is not working and i'm on version 063

  • edited May 2020

    Turn the phone on and off with me it worked

  • How to disable fingerprint vibration? Can we do that in 10?

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

This discussion has been closed.