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System Ui & Force power off

marudc2286
Star I

‎05-01-2020 01:30 PM

Hello, got these problem. I don't know if my battery has problem. Its forcing to power off my phone. (Zenfone 3)
When I turn on my phone again, ex: in the home screen, when I try to click 1 app, its force to power off. 😕
And when I install new App, it says in screen (SYSTEM UI HAS STOPPED) but its not stopping.

Please Help
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3 REPLIES 3

AmitGarde
Community Legend II

‎05-01-2020 03:42 PM

marudc2286

Hello, got these problem. I don't know if my battery has problem. Its forcing to power off my phone. (Zenfone 3)

When I turn on my phone again, ex: in the home screen, when I try to click 1 app, its force to power off. 😕

And when I install new App, it says in screen (SYSTEM UI HAS STOPPED) but its not stopping.

Please Help


System Ui & Force power off
Try clearing asus launcher cache n storage from ur system settings hopefully it will help also try clearing ur ram and system cache from mobile manager also plz check if same problem appears in safe mode as well by accessing safe mode and if problem do exists even after all procedures then a factory data reset may help u out 😊
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marudc2286
Star I

‎05-01-2020 11:51 PM

amitgarde3

https://zentalk.asus.com/en/discussion/27512/system-ui-force-power-off

Try clearing asus launcher cache n storage from ur system settings hopefully it will help also try clearing ur ram and system cache from mobile manager also plz check if same problem appears in safe mode as well by accessing safe mode and if problem do exists even after all procedures then a factory data reset may help u out 😊


View post
I try all that, but nothing's change. Now I turning on my phone, and it's forced to power off again . The Asus Logo comes up, then my password, then it's forced to power off. 😔
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AmitGarde
Community Legend II

‎05-02-2020 12:55 AM

marudc2286

https://zentalk.asus.com/en/discussion/comment/76570#Comment_76570

I try all that, but nothing's change. Now I turning on my phone, and it's forced to power off again . The Asus Logo comes up, then my password, then it's forced to power off. 😔


View post
Seems like hardware issue kindly visit service centre n get it examined
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