System update

When I try to update its not working. When I try to download it said "Asus software update download in process from last night
What can I do in this case
0
This discussion has been closed.
When I try to update its not working. When I try to download it said "Asus software update download in process from last night
What can I do in this case
Comments
If possible download the system update manully from asus support site , and install it via recovery mode
Sir can I get the link please
What's your device name and model number and current firmwareis installed
If your phone is Zenfone Max Pro (M2) ZB630KL
means , here is the direct download link
https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB631KL/UL-ASUS_X01BD-WW-16.2017.2002.073-user.zip
and newest firmware ww.16.2017.2004.075
https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB631KL/UL-ASUS_X01BD-WW-16.2017.2004.075-user.zip
I have download not able to update
I am able to download via chrome browser in mobile and computer. Just now I checked the link. It's working
What is your current Firmware version?
Asus zenfone 4selfie zd553kl not updated
I am using other model. But I given the direct download link to you . Check your internet connections
Download complete when I try to open the file it said file can't open
Mine is android 9
I know your OS version as Android 9.. what I want to know is what is current Firmware version?
To check, go to Settings -> System -> About Phone -> scroll down to the bottom and check the Build Number starting with PKQ..
ZD553KL won't be updated to Android 9.. Asus has turned down the Android Pie Upgrade for Asus Zenfone 4 selfie DC (ZD553KL) due to testing results of the Beta Pie was completely buggy. So your phone is not going to get any further updates in the future.
My system is Asus X01DBA
PKQ1.WW_Phone-16.2017.2002.073-20200219
Okay, now as you said that you are on .073 version, thats why your download was not happening. Because as per the screenshot you posted with your first post, we can see that FOTA Version is also showing up .073. Download was failing because you were already on .073 version.
Now follow the below mentioned steps carefully and do exactly :
When the April security Patch Update is given to the device Asus Zen fone max M2 please tell me as soon as possible
Thanks system updated
Hope your issue is now fixed. Can you just check your current Firmware version Build Number one more time and confirm the same?