Problems after updating firmware

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: WW_16_0615_1907_105
Frequency of Occurrence: all the time
Rooted: No
APP Name: -

Hello,

These has happened to my ZE620KL after updating to the latest firmware (WW-16.0615.1907.105):
1) fast charging not working
- I am using original cable and charger. also tried different cable and different (qc3.0) charger.
- tried to charge in all mode (standard, idle (airplane mode), safe mode, idle & safe mode, turned off).
- no fast charging in all conditions above.

2) USB OTG not detected.
- tried different USB OTG Drives (some type-C and type-A with adapter, all of them are FAT partitions). none worked.

3) Unable to connect to pc for file transfer (only charge).
- tried using both original cable and other data cable for connecting to PC. also tried different laptops. none worked.

3) phone-unlocking by fingeprint lagged a bit. it was instantaneous before upgrade.

Please help. thanks.

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