hypercharge not working

tarfouss3tarfouss3 Level 1
edited September 2020 in ROG Phone 2


hello

there is a problem with my asus rog phone

i just buy it and it not even a month

and i started get soo much problems

i have a problem with charging my phone

when i connect it with the charge it came with the phone which is hypercharge

the phone won't be charged

but when i connect it to a normal charge or fast charge it start to charge i tought there maybe a problem with the charger but i try it on my other phone and it charged normaly !

the problem is on that my phone is not hypercharging anymore

how can i solve this

because when i connect the phone to another charge it go high to 40 C°

i saw that this guy have my same problem but i didn't see any suggest for solving it

https://zentalk.asus.com/en/discussion/11100/pd-3-0-30-watt-hypercharge-support-for-rog-ii

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