Andriod 10 manual update (UK)

[nationkid]

Hi all,

Firstly thank you ASUS team for your hard work and also during this virus spreading across the world.

My question and issue is, ofcourse the FOTA could take a few weeks so I decided to do a manual update. I have inserted it into my root directory but the phone does not pick up the update at all even with several reboots. I then renamed it to "UL-ASUS_I001_1-ASUS-17.0210.2001.70-1.1.97-user" as suggested by someone on this forum and it picked up the file and asked me to update, as soon as I press OK it just says system update failed. Am I missing or doing something wrong?

Thanks for your help.

[nationkid]

Anyone able to help? Or a matter of waiting for FOTA I guess?

[OPC]

If you don't want to make factory reset after manual update wait for FOTA.

[duong_taminh]

OPC

If you don't want to make factory reset after manual update wait for FOTA.

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At least manual update has to be done first but it doesn't. This guy asked why, couls you pls answer him if you had experience? It's my issue too with WW phone

[LP_ASUS]

A guide on how to complete a manual update can be found here.
https://www.asus.com/support/faq/1009748