hypercharge not working
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03-13-2020 02:53 AM
hello
there is a problem with my asus rog phone
i just buy it and it not even a month
and i started get soo much problems
i have a problem with charging my phone
when i connect it with the charge it came with the phone which is hypercharge
the phone won't be charged
but when i connect it to a normal charge or fast charge it start to charge i tought there maybe a problem with the charger but i try it on my other phone and it charged normaly !
the problem is on that my phone is not hypercharging anymore
how can i solve this
because when i connect the phone to another charge it go high to 40 C°
i saw that this guy have my same problem but i didn't see any suggest for solving it
https://zentalk.asus.com/en/discussion/11100/pd-3-0-30-watt-hypercharge-support-for-rog-ii
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03-14-2020 06:47 AM
i am having this problem since a week

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03-23-2020 08:17 AM
Please quote this message so I get a notification
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05-15-2020 04:24 PM
Anders_ASUSIm having the same issue please helpSorry about the late reply. ok, so if you connect your ROG Phone II to your 30W charger, will you then see two lightning bolts and it doesn't increase in battery?
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05-15-2020 04:25 PM
Anders_ASUSYes i see the 2 lightning bolt but instead of charging its going downSorry about the late reply. ok, so if you connect your ROG Phone II to your 30W charger, will you then see two lightning bolts and it doesn't increase in battery?
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