ASUS - ZenTalk

Ishan · ‎11-05-2019

After upgrading to android 10, strangely fingerprint sensor stopped working and in the settings as well everything related to "fingerprint" keyword is missing!

hasantarmaster5 · ‎11-05-2019

Near the fingerprint sensor , just try to push the back part near the fingerprint sensor, sometimes sensor plug get disconnected when we looss the phone , its already happend to me before , so i just push the back part near the sensor and its get fitted

Ishan · ‎11-05-2019

hasantarmaster5253
Near the fingerprint sensor , just try to push the back part near the fingerprint sensor, sometimes sensor plug get disconnected when we looss the phone , its already happend to me before , so i just push the back part near the sensor and its get fitted

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@hasantarmaster5253 I think the issue is with the software and not the hardware as before the upgrade everything was intect!!

LP_ASUS · ‎11-06-2019

Ishan
After upgrading to android 10, strangely fingerprint sensor stopped working and in the settings as well everything related to "fingerprint" keyword is missing!

Fingerprint sensor is not working after Android 10 upgrade

Have your tried rebooting the phone or booting in Safe Mode?

Ishan · ‎11-06-2019

LP_ASUS
https://zentalk.asus.com/en/discussion/12606/fingerprint-sensor-is-not-working-after-android-10-upgr...
Have your tried rebooting the phone or booting in Safe Mode?

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Yes I did but it didn't work for me