Fingerprint sensor is not working after Android 10 upgrade

[Ishan]

After upgrading to android 10, strangely fingerprint sensor stopped working and in the settings as well everything related to "fingerprint" keyword is missing!

[hasantarmaster5]

Near the fingerprint sensor , just try to push the back part near the fingerprint sensor, sometimes sensor plug get disconnected when we looss the phone , its already happend to me before , so i just push the back part near the sensor and its get fitted

[Ishan]

hasantarmaster5253

Near the fingerprint sensor , just try to push the back part near the fingerprint sensor, sometimes sensor plug get disconnected when we looss the phone , its already happend to me before , so i just push the back part near the sensor and its get fitted

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@hasantarmaster5253 I think the issue is with the software and not the hardware as before the upgrade everything was intect!!

[LP_ASUS]

Ishan

After upgrading to android 10, strangely fingerprint sensor stopped working and in the settings as well everything related to "fingerprint" keyword is missing!

Fingerprint sensor is not working after Android 10 upgrade

Have your tried rebooting the phone or booting in Safe Mode?

[Ishan]

LP_ASUS

https://zentalk.asus.com/en/discussion/12606/fingerprint-sensor-is-not-working-after-android-10-upgr...

Have your tried rebooting the phone or booting in Safe Mode?

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Yes I did but it didn't work for me