[Asus 6z] Lock Button doesn't work sometimes.

akx.rawat107akx.rawat107 Level 1
edited September 2020 in ZenFone 6

I don't know if this is an hardware or software issue, I just got this phone yesterday but I noticed , screen won't turn off by just pressing the lock button. It works both ways, I can't unlock it by just pressing it. I have to do touch lock. What is weird is it it's not consistent. It works sometimes and sometimes it goes into distress call.

Let me know if this is a hardware or software issue. Additional info: Smart Lock is off


This discussion has been closed.