Hi, according to the touchscreen response issues, you can refer to the following link. https://www.asus.com/support/FAQ/1037600 Does it happen when you open a specific application? Please provide your firmware version Also, according to your question, you said "freeze" may I ask does it mean crashed or just unstable? Please follow the steps in the link below. https://www.asus.com/support/FAQ/1011141/
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