11-10-2020 01:36 AM - last edited on 01-16-2024 12:32 AM by ZenBot
11-10-2020 06:37 AM
srmonnetSame problem device want updatedPlease tell us some basic information before asking for help:
- Model Name: Zenfone Max M1
- Firmware Version: Pie
- Rooted or not: Yes
- Frequency of Occurrence: Frequent
Issue started maybe 5 months ago. Display turns black when during a videocall while charging. Call is still going on, but the person says he cant see me. Nowadays, screen frequently goes black when using for longer than 10 minutes, maybe. I have to wait a couple of minutes, reboot the phone by longpressing power button. If I dont wait and reboot fast, then as soon as it boots up to homescreen, display will go black. I am running a custom rom (A10 with Pie firmware) without gapps. I cannot flash gapps or use stock rom, cuz then the screen goes black before i get to the google sign in screen.
Issue is not there if device is not being used.
Device doesnot do this while in custom or stock recovery, for however long or heavy i use it. I am really pissed, because i cant even watch a youtube video in fullscreen for 2 minutes before screen goes black.
What do you think this is? HW or SW issue?
Zenfone Max M1- Display goes black and unresponsive when device gets hot.
11-10-2020 09:00 AM
11-10-2020 04:56 PM
srmonnetBTW, I took out one of my simcard (used to use 2 sims together) and the device is not going black that frequently. Was able to do a complete and long videocall without any issue.Please tell us some basic information before asking for help:
- Model Name: Zenfone Max M1
- Firmware Version: Pie
- Rooted or not: Yes
- Frequency of Occurrence: Frequent
Issue started maybe 5 months ago. Display turns black when during a videocall while charging. Call is still going on, but the person says he cant see me. Nowadays, screen frequently goes black when using for longer than 10 minutes, maybe. I have to wait a couple of minutes, reboot the phone by longpressing power button. If I dont wait and reboot fast, then as soon as it boots up to homescreen, display will go black. I am running a custom rom (A10 with Pie firmware) without gapps. I cannot flash gapps or use stock rom, cuz then the screen goes black before i get to the google sign in screen.
Issue is not there if device is not being used.
Device doesnot do this while in custom or stock recovery, for however long or heavy i use it. I am really pissed, because i cant even watch a youtube video in fullscreen for 2 minutes before screen goes black.
What do you think this is? HW or SW issue?
Zenfone Max M1- Display goes black and unresponsive when device gets hot.