Please tell us some basic information before asking for help:
Model Name:zenfone max 3
Firmware Version:WW_Phone-3.1.0.56-20170326
Rooted or not:no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello. I'm trying to update firmware because fota doesn't work. The zip file I downloaded is WW-14.10.1707.46. Is it the right version? Thank you.